Digital Product Designer
Accenture
feb 2024 - present | athens, greece
- Contributed to digital transformation projects in the energy and resources sector, focusing on concept development, UX analysis, user journey creation, and interface design.
- Conducted user testing and established an initial design system to support collaboration with developers and future scalability.
UX Design Intern
auvisus GmbH – visioncheckout.com
May 2023 - Sep 2023 | Karlsruhe, germany
Vision Checkout incorporates an AI-based self-checkout device, mainly focused on restaurants. The device can automatically recognize food items placed by the customer using computer vision and allow for a quick and frictionless self-checkout experience.
My role included:
- Conduct user research to gather requirements, and coordinate with the product and development team to estimate value vs effort for individual improvements.
- Create low-fidelity prototypes for new features or improvements to the existing product, in order to facilitate discussion and identify the best approaches to solve specific problems in terms of user flow and experience.
- Create high-fidelity interactive prototypes in Figma and run these through user-testing to gather feedback and understand potential concerns before features are implemented by the development team.
E-commerce Specialist
NEWBABY – irabebe.gr & yell-oh.gr
Feb 2021 - Jan 22 | Athens, Greece
- Researched and consulted on the transition of the existing e-commerce implementation to a new and more optimized platform. Tasks included performing technical and UX analysis of the existing e-commerce implementation, selecting the new technical team, and creating detailed specifications for the new platform.
- Worked closely with technical and marketing teams to develop the customer’s digital journey and monitored the related KPIs.
- Supported the marketing team in managing and optimizing the ROI of the digital marketing budget.
Business Process Engineer
DANIELPAP LTD – brands4all.com.gr
Mar 2016 - Mar 2019 | Athens, Greece
- Designed tools to improve the picking and shipping processes of the company by utilizing the Shopify API. This resulted in the automation of major daily tasks such as picking list generation and courier assignments.
- Implemented a sync process to bridge online warehouse management systems such as Shiphero with the company’s local ERP system, resulting in improved stock accuracy.
- Designed the stock monitoring and order forwarding processes allowing Danielpap to sell certain products from third-party vendors without the need to keep in-house stock.
Digital Marketing Associate
DANIELPAP LTD – brands4all.com.gr
Aug 2015 - Feb 2016 | Athens, Greece
- Organized Facebook and Adwords campaigns.
- Monitored campaign performance and ROI.
Operations Support
DANIELPAP LTD – brands4all.com.gr
Aug 2014 - Jul 2015 | Athens, Greece
- Handled the order process end-to-end including returns/refunds.
- Communicated with customers via telephone, email and Facebook.
- Monitoring stock and product availabilities.
